Shipping policy

Our at Chloco  goal is to offer you the best shipping options, no matter where you live.

The time frame for order delivery is divided into two parts:

1. Processing time: Order verification, quality check and packaging. All orders are sent to the fulfilment centre for dispatch within 3-5 days after the order is placed.

2. Shipping time: This refers to the time it takes for items to be shipped from us  to the destination. estimated delivery is 2-3 business days for United Kingdom and 7-10 business days internationally.  UK orders are shipped via Royal Mail.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service generally , so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.